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November 19th, 2009 13:00

Cannot log on to the MAPI profile EMCSourceOne

This is a fresh install of EMC Source One and we are trying to run an archive activiy however the activity fails. In the event log I can see the following 2 messages each time:

Event Type: Error
Event Source: EMC SourceOne
Event Category: ExArchiveJBC
Event ID: 2816
Date:  11/19/2009
Time:  4:03:13 PM
User:  N/A
Computer: ARL03EMC1
Description:
Cannot initialize the provider: ExExchProvider.CoExExchProvider -  for job: 8. (0x86040B00) [ExArchiveJBC.exe, CExJBMBoxTasks.cpp(1317).CExJBMBoxTasks::InitializeInputProvider]
>Cannot log on to the MAPI profile: EMCSourceOne. (0x86040801) [ExArchiveJBC.exe, CoExExchProvider.cpp(262).CoExExchProvider::Init]

Job Id  : 8
Activity Name : test 2
Activity Id  : 4
Activity Type : 12

--------------------------------------------------------------------------------------

Event Type: Error
Event Source: EMC SourceOne
Event Category: ExArchiveJBS
Event ID: 7429
Date:  11/19/2009
Time:  4:03:42 PM
User:  N/A
Computer: ARL03EMC1
Description:
For the JBS, one of the child jobs did not complete successfully, job: 7. (0x86041D05) [ExArchiveJBS.exe, ExJBSUtil.cpp(404).CExJBSUtil::SetJBSJobState]

Job Id  : 7
Activity Name : test 2
Activity Id  : 4
Activity Type : 3

Has anyone seen this or could direct me to some troubleshooting steps ?

16 Posts

November 19th, 2009 13:00

This error was the result of the MAPI profile not being named exactly "EMCSourceOne" once I setup a profile with that exact name, the error went away.

1 Message

March 23rd, 2010 16:00

Ok

2 Intern

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272 Posts

April 12th, 2010 08:00

Another thing to be creful of:

If you name it incorrectly and then rename it, the original name is still stored in the registry and has to be corrected.

17 Posts

October 12th, 2010 23:00

Please let me know the registry path where to correct the profile name.

17 Posts

October 12th, 2010 23:00

Got the path and rename it. Now everything is working fine.

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