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492

April 8th, 2009 13:00

Archiving UDA Folders returns fatal error.

Hello,
EX 4.81.655

Need help with this. I have been processing UDA folder fine for a few days, then started seeing this in the detailed archive task logs:

16:09:15: Archived -> Class: IPM.Note Date: 8/27/2007 - 16:56:56 From: Jean-Claude Cao/ADSWNA Subject: Fw: REC october MsgID: 482369092E85CBB1C2AF11BC
*** Fatal Error: Failed to connect to EX admin service at 'localhost:0'. Mailbox: PRNA Messaging Work2. User Directed Archive folders processing cannot continue.
16:09:21: Mailbox: PRNA Messaging Work2 CodePage 1258
16:09:21: Got User Archive folders information from the server for the user 'PRNA Messaging Work2'. Number of folders: 1

*** Could not set profile code page 936 hr = 80040700..

*** Could not set profile code page 949 hr = 80040700..

*** Could not set profile code page 932 hr = 80040700..

*** Could not set profile code page 1255 hr = 80040700..


Any seen the fatal error before? I have seen the "could not set profile code page xxx" before so i'm not too concerned about it. I just have lots of UDA to archive.

Thanks,

2 Intern

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138 Posts

April 8th, 2009 13:00

I found this in the thread but we are on .655 higher than the version it suggests...

esg96841
https://solutions.emc.com/emcsolutionview.asp?id=esg96841

2 Intern

 • 

600 Posts

April 9th, 2009 16:00

Hi Wiser,

By any chance did you try to restart EX services after you seen this errors ? Also do check that all the port range needed by EX is reserved for local processes on EX server (1200-1215). There is a very good chance that port needed by ExAdmin service was occupied by other process. In that case restart of server should help.

Secondly have a look at release notes to make sure SDR21765, SDR20973 are included in fixed defects section. Some times there could be a miss in the code.

Thanks,
Rajan
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