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September 11th, 2009 08:00
Archive of contacts, tasks, etc
Hi,
A customer has a EXAE version 4.81. He wants to archive only contacts or tasks of certain users. Is it possible. How can he do the restore of this items?
Regards
A customer has a EXAE version 4.81. He wants to archive only contacts or tasks of certain users. Is it possible. How can he do the restore of this items?
Regards
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RKatwal
2 Intern
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600 Posts
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September 13th, 2009 16:00
Yes, EX can be configured to archive all item types but you will need EmailXtract application to do that for you because not all items from users mailboxes comes to journaling mailbox.
To export such items to my understanding search plug-in can be used. Some time ago I saw a post and a support article menting the same.
I believe to search for contacts customer can use string '1 IN xvmsgclass' (without qoutes), for tasks he can use '3 IN xvmsgclass'
Thanks,
Rajan