Why are forum threads for Ionix/Smarts ADM locked?

ATTENTION: Effective July 1, 2010 Select Ionix Products Transition to VMware

Earlier this year, we announced the completion of VMware’s acquisition of several products and expertise from EMC’s Ionix IT management business including:

• EMC Ionix Service Manager
  
• EMC Ionix Application Discovery Manager
  
• EMC Ionix Server Configuration Manager
  
• EMC Ionix Configuration Analytics Manager
  
• EMC Ionix Application Stack Manager
  

While EMC will continue to resell the acquired Ionix solutions, Global Support Services for these products transfers to VMware effective July 1, 2010 @ 8:00 am local time.  EMC has worked closely with VMware to help ensure a smooth transition. Support for all other solutions in the EMC Ionix family continues to be provided by EMC’s global customer support organization.

VMware Global Support Services is dedicated to ensuring you receive uninterrupted technical support for these products. Please visit the VMware Acquisition Support page (http://www.vmware.com/go/acquisitionsupport) to access product downloads and patches, documentation, self-help resources, and knowledge base articles, or to initiate a Support Request.

Content will remain on Powerlink for the acquired Ionix solutions until July 31, 2010.  You can also familiarize yourself with VMware support policies, procedures, and account information from http://www.vmware.com/support. Information about VMware technical support is located at http://www.vmware.com/support/contacts.

EMC values our ongoing partnership with our customers and looks forward to working with our customers to accelerate their journey to the private cloud.