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853
January 12th, 2016 10:00
Special characters handled by trap adapter
Hi folks.
The portuguese language, like many others, has some special characters like á, é, ã, ç.
The trap adapter (the first line at Adapter Platform) doesn't know what to do with them. When it finds any of it at a varbind, it changes all the value by the corresponding hex values.
We found out a parameter at trapd.conf, called ASCII, which when set to TRUE, makes the trap adapter replace just the special characters by a dot (.).
Well, it's better than change everything for non-human characters like hexadecimals but it isn't good enough.
Is there a way to tell trap adapter to use UTF-8 encoding so it can handle these special characters?
Thks,
Eduardo Aguiar
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nbruce
53 Posts
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July 25th, 2016 10:00
Eduardo,
All Smarts products utilize UTF-8 as its encoding scheme. The only interface that enforces the conversion from other encodings to UTF-8 is the Smarts Service Assurance Manager console interface. To give you an example, the character strings that Smarts reads from devices are assumed to be in UTF-8, but say in IP or any other Smarts product except Smarts SAM, there is no code to verify or convert them if they are not already in UTF-8.