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13 Posts
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1071
May 4th, 2010 22:00
Smarts-No ElementClass and ElementName associated with notification
Recently, we noticed a buntch of notifications "SNMPAgent NotResponding" don't have any value ElementClass and ElementName in the notifications attribute. The ElementClass is supposed to be Host and the ElementName should be the HostName.
Checked the underlying IP domain, SNMPAgent has the right layerover information with the parent object which is the host. See screenshots below:
Anyone experiences this before ?
Thanks,
No Events found!
kelvinn1
8 Posts
0
May 13th, 2010 16:00
When you investigated with DMCTL, did the output reveal the same thing?
hubery
13 Posts
0
May 13th, 2010 17:00
Hi Kelvinn,
Thanks for your reply.
I have checked the output of dmctl, it is the same, no value in these 2 fields.
This has been escalated to Smarts engineering, I am waiting for the response from them.
I will let you know once I get the answer.
Thanks,
Hubery