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May 28th, 2013 23:00

read sm_authority encounter error

i installed EMC smarts 9.2 packages- SAM,IP,NPM, MPLS and ESM on REHAT5.8

when i start the domain managers:sm_service start --all

the other domain is works fine.

i have get the temp license and put them in BASEDIR/smarts/local/conf

but i meet an error in IP domian:

2013-5-29 14-52-07.jpg

what's happens for that?

May 29th, 2013 19:00

Your Ip domain  *connect configuration files are not correct, or is different from the SAM folder configuration. Copy the broker,server and client connect from the sam folder and try again

May 30th, 2013 20:00

i tired to copy the SAM broker,server and client connect file to IP, but it still have the same problem.

and i have a question:

the broker,client and server connect file is generated when installing the IP domian manager. if the  * connect confgiration is not correct, if it is sure that the product software IP-- setup-IP-9_0_0_2-liunx64.bin have some problem?

May 30th, 2013 21:00

if the connect files are not modified, then there is no issue there. the connect files is one of the reasons it could be wrong.

does your temporary license have DISCOVERY feature in it ( meaning IP domain license present)?

If the server is started up, then try connecting to it..

May 30th, 2013 22:00

hi, i just checked other domians --SAM,MPLS ,ESM and NPM, they also have the same problem...

May 30th, 2013 22:00

yes. the connect files not be modified.

yes. the temporary license have discovery feature. i can discovery the routers through the seed file.

below is my steps:

1. install the IP domian

2.copy the license file to the BASEDIR/smarts/local/conf

3.restart the ic-serviced

4.start the all the server IP domian ic-am-server and ic-pm server

5.check the logs of INCHARGE-AM_en_US_UTF-8.log and INCHARGE-PM_en_US_UTF-8.log

in the log, i can see the errors that like the previous picutre discribled.

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