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December 13th, 2016 11:00

OI Version Mismatch in Smarts Failover Manager

I'm getting the following error in the Smarts Failover manager logs

failover-parse-config.asl: Determining version of service INCHARGE-OI

failover-parse-config.asl: WARN:version lookup failed for INCHARGE-OI

failover-parse-config.asl: WARN: Return Code 1

failover-parse-config.asl: WARN: Reason: determine_version: ... Mismatch in version of servers: activeversion 9.4 standbyversion 9.2.2

Can anyone tell me how to fix this.  I already know that both servers are running version 9.4.1 for SAM and Foundation.

i just noticed through some testing that the following command fails to return a valid result:

#sm_perl determine_version.pl -d -l -tOI INCHARGE-OI active-host 1234 standby-host 5678 FAILOVER-MGR TRUE

but if we remove the -t option then a correct result is returned

#sm_perl determine_version.pl -d -l INCHARGE-OI active-host 1234 standby-host 5678 FAILOVER-MGR TRUE

9.4.1.0 9.4.1.0

This is only a problem for -tOI.

-tSA -tAMPM -tTRAPD -tESM all work correctly in my environment.

53 Posts

December 13th, 2016 13:00

Based on the errors above, Failover is looking for 9.4 in your standby, but its seeing 9.2.2.  Can you confirm that both Active and Standby domains are indeed 9.4.1?  Please also confirm the failover conf file, where the primary and standby domain locations are specified, as they could be different which is causing the errors above.

Regarding the command "#sm_perl determine_version.pl -d -l -tOI INCHARGE-OI active-host 1234 standby-host 5678 FAILOVER-MGR TRUE"

Does it not provide any output with the t.

Also regarding your other failover domains.  You are only seeing these Failover errors for INCHARGE-OI, correct?

Have you confirmed the failover.conf file is configured correctly for OI?

Regards,

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