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network12

12 Posts

1621

February 22nd, 2008 10:00

Manually removing alarms!

I can manually remove most all alarms in the Notification Log Console. I.E. False Card alarms..From smarts:/opt/InCharge6/SAM/smarts/bin#

I use....... sm_ems --server=INCHARGE-SA clear Card CARD-schokwana.tulsa.ok.chs.net/5 Down INCHARGE-AM-PM

I am also able to remove fan alarms, power supply alarms erc?

However, the ones I am not able to remove are OSPF alarms....

I understand that the name, event and source need to be named....this is the error return
example: smarts:/opt/InCharge6/IP/smarts/bin#sm_ems --server=INCHARGE-NPM clear OSPFNeighborRelationship OSPF-NBR-chscscbackup.brentwood.tn.chs.net/268 Down INCHARGE-OSPF
bash: sm_ems: command not found


Any information would be appreciated!

network12

12 Posts

February 22nd, 2008 11:00

Nevermind!!

I know what you mean....thanks!!!!!!!

network12

12 Posts

February 22nd, 2008 11:00

Question though...

After adding the filter. Will the current alarms that have not been deleted, clear?

FredericMeunier_0588be

143 Posts

February 22nd, 2008 11:00

If you don't / can't trust these alarms, why don't you just disabled the management of these components ? If all the alarms are incorrect, this will reduce polling at the same time. If some of the alarms are correct, then... filtering is the solution.

FredericMeunier_0588be

143 Posts

February 22nd, 2008 11:00

Hi,

(1) it is, IMHO, a bad idea to clear alarms this way, because yes, you clear them -for a period of time- in SAM, but what if you stop/start the AM server then or lost the connection between SAM and AM for a small amount of time... in this case, AM will resend them to SAM...

(2) /opt/InCharge6/IP/smarts/bin#sm_ems

you mean:

/opt/InCharge6/IP/smarts/bin/sm_ems !

--Fred

Frederic Meunier
Solutions Watch4Net Inc
APG & Smarts InCharge integration
http://www.watch4net.com

¿Come see us at TM Forum Management World, Nice, France, 18-22nd May 2008 booth # 59¿

network12

12 Posts

February 22nd, 2008 11:00

That sounds good, but I have a limited understanding of SMARTS.

Can you layout the process to do that?

bverkley

1 Message

February 22nd, 2008 11:00

I know this doesn't answer your question, but why not place a filter to stop those false alarms from flowing in to SAM, rather than deleting them once they're there. That has the added benefit of keeping them out after a restart or resync.

network12

12 Posts

February 22nd, 2008 11:00

I totally understand about manually removing the alarms. However, there are false alarms and to date, EMC has not come up with a solution to resolve them without the manual remove.
The only reason I know how to is a rep from EMC showed me how.

Also, the " # " was just a typo on my part....

Maheshwar1

1 Rookie

 • 

3 Posts

February 24th, 2008 08:00

I think of deleteing the concerned OSPFNeighborRelationship object from the OSPF topology.

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