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March 27th, 2012 09:00

are there any attributes in a SAM notification object which specify whether an touble ticket is generated automtically or manualy!!

Hi all,

i have a requirement to write a script(java/asl/perl) to count the number of tickets raised in smarts (manually or automically).

Now i also want to know how many of these are raised automically (by exclation policies) and how many ar raised manually by the operator.

Is there any attribute in the ICS_notification class to differentiate  between automatic and manual tickets.

Chandra.

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