Anybody use Report manager with Crystal Enterp on Solaris? Question inside

hi,

hhhhmmmmmmm, difficult, i don't use it at all!
Did you try debbuging the script? you can set the debug variable, so luckily you will be able to see what's going on.

Are the connections between domains properly set up? So INCHARGE-SDI receives topology and send events to INCHARGE-SA?
Did you try to attach INCHARGE-SDI and check if the device you are testing against is discovered?

I know nothig about SDI, jus trying to help ...

if you find out the script is not working, maybe a good idea is scalate it to EMC support

cheers

Fernando

Hi nandomad,
It is not problem of SDI because another reports with promting Class and Instance value work correct. I am sure Problem in script or Crystal in whole.
If you don't use RM how you support events history or it is not actual task?
BR, itc.

Hi,

We don't use Report Manager, we use another software in order to calculate the availbility and we wrote some scripts and use INCHARGE-SA audit file for example to calculate how many types a device went down.
If you still think is a problem with the script, try to escalate

cheers

Fernando

Hi BR,

there are a few other solutions (I'm not a big fan of RM):
- for simple reports or more complex ones if you have the time and expertise: you can wrote your own report (simple web page, using PERL, DBI) using the existing DB,
- others, which can not be described here.

--Fred