About Emc Smarts Console 8 and 9

Hi Jurena,

The Smarts Console 8 and Smarts Console 9 installs are treated as two seperate installations. Therefore, the local/conf folder is not copied from the version 8 installation folder to the version 9 installation folder.

It is possible to have both the version 8 and the version 9 consoles installed on the same machine, as long as they are installed in seperate directories. We do not recommend directly copying the local/conf folder from the version 8 install to the version 9 install as some files may be incompatible.

As the SAM Consoles are backward compatible, customers normally just run one version (latest) of the console, even if they have domains running on older versions. The Smarts Console will still be able to communicate with the older versions.

Most of the console settings(Profiles, Users, Notification Lists...etc) are stored on the Smarts server and the console just provides GUI access to the server.

Are you having any particular issues with the version 9 console?

Thanks,

Kind Regards,

Paul O'Rourke

Thank for the quickly response.

I have the next scenario, first I had a Smarts Console 8 installed in my environment too I had in my environment variables set with the the Smarts Console 8 paths (path = C:\InCharge\CONSOLE\smarts\lib and SM_SITEMOD = C:\InCharge\CONSOLE\smarts\local\ ) this in order to use some tools for connect to Smarts Server; in this environment I proced to install the Smarts Console 9 in other path after installation completed in the Smarts Console 9 installation paht in the local/conf path (C:\InCharge\CONSOLE\smarts\local\conf )I do not have all configurations files (brokerConnect.conf, clientConnect.conf, imk.dat and serverConnect.conf) like Smarts Console 8 afther that the Console 9 don't work I do not sure if this behavior is caused by my environments variables, because when I install Smarts Console 9 in a clean environment all configuration filles is created at the local/conf path.

All Configuration files is required for the correct operation of the Smarts Console? How can I to fix my environment?

What is the importance of configuration files? I have tried some test with the Console 8 deleting some configuration files and apparently the imk.dat is alway required. What is the importance of this file? how to can I generate this .dat  file for my Console 9 in order to fix my environment?

Thanks

Hi Jurena,

You should see some files created automatically in the /local/conf/ folder of the version 9 installation. These include:

brokerConnect.conf

clientConnect.conf

serverConnect.conf

runcmd_env.sh

imk.dat

The imk.dat file is an encrypted file created during the installation and used for communication between the console and Smarts domains.

If you do not see the above files in the new installation folder, then I believe it is an issue with your environment variables.

How are you checking the environment variables? They should point to different locations, based on the installation folder.

To check the environment variables for each installation, proceed as follows:

Open a command prompt and cd to the version 8 installation folder, and the following subfolder:

\CONSOLE\smarts\bin

Run the following commands:

\CONSOLE\smarts\bin> runcmd.exe cmd.exe

\CONSOLE\smarts\bin> set

The environment variables for that installation will be displayed. Please note the SM_SITEMOD, SM_WRITEABLE and SM_HOME variables. They should all point to locations in the Console version 8 installation folder.

Exit runcmd.exe :

\CONSOLE\smarts\bin> exit

Change directory to the version 9 console installation directory and run the same commands as above.

The SM_SITEMOD, SM_WRITEABLE and SM_HOME variables should all point to locations in the Console version 9 installation folder.

As a workaround I tested using the files:

brokerConnect.conf

clientConnect.conf

serverConnect.conf

runcmd_env.sh

imk.dat

from the version 8 installation in the version 9 installation and the version 9 console connected to my domains successfully.

However, this might not work on your installation as other files may be missing also.

Kind Regards,

Paul O'Rourke