Unsolved

This post is more than 5 years old

889

November 11th, 2015 06:00

Updating monitored devices

Anyone else experiencing a challenge getting the list of monitored devices updated? I've submitted changes multiple times with no results. Perhaps I am doing something wrong?

November 12th, 2015 11:00

Thank you Patrick! I'll open an SR to get it done.

19 Posts

November 12th, 2015 11:00

PeterWorrell wrote:

Anyone else experiencing a challenge getting the list of monitored devices updated? I've submitted changes multiple times with no results. Perhaps I am doing something wrong?

Hi Peter,    changes made from the server result in the changes being send to the EMC backend which still need to be approved by an EMC person.   We are in the process of updating that to not require the secondary approval but until then you will need to contact your local support team or open a SR for one of technicians to complete this when you make changes.     Thank you,

-Patrick

No Events found!

Top