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2627
January 5th, 2017 04:00
Reinstallation of ESRS VER: 3.16.00.08
Hello all.
I have a virtual ver: 3.16.00.08 of ESRS, after a power outage it has started to sent three email every 30 minutes, but no alerts are shown.
I did a short support chat, but esrs var not his spesiality, and I thought just to reinstall instead of spending time fixing it.
is there a way to export and import settings?
If you are interested here is the email sent:
-----Original Message-----
From:
Sent: 5. januar 2017 12:50
To:
Subject: Isilon
---------------------------------- ----------------------------------
Device Info Destination Info
---------------------------------- ----------------------------------
ClarifyID : TransportType : HTTPS
SiteName : URL : https://10.21.192.36:443/incoming
DeviceType : Isilon Description :
Model : File Count : 2
SerialNumber : SX410- Retries : 5
IPAddress : Timeout : 300
ConnectNum : Tx Log Attached : Yes
-----------------------------------------------------------------------------------
Transfered File Info
-----------------------------------------------------------------------------------
File # Status File Name
-----------------------------------------------------------------------------------
01 Failed /var/crash/connectemc/poll/RSC_SX410-251525-0036_010417_000153306.xml
02 Failed /var/crash/connectemc/poll/RSC_SX410-251525-0036_010417_000153306_IsilonAlertAttachments.zip
-----------------------------------------------------------------------------------
Transfered File Info
-----------------------------------------------------------------------------------
Email # Status Email Address
-----------------------------------------------------------------------------------
01 Success ..........
RPE
33 Posts
1
January 5th, 2017 05:00
There is currently no way to export settings. You can take most information from the GUI.
With regards to your problem,
- Are the filenames in the mails constantly the same . In that case you could copy the file off the server and delete it. If the file has information that could indicate a problem , log a Call for the S/N and request a healthchek (you might want to attaché the file)
below KB's might prove helpful : in trying to resolve this as well :
https://support.emc.com/kb/466995 - ConnectEMC email notification report states a cec file Failed ..... https://support.emc.com/kb/463851 - ESRS VE: Large files are being reported as failed