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2 Posts
0
3045
January 14th, 2016 16:00
Policy Manager SMTP default mail setting at 60 minutes - how to review contents?
Hi,
I am running Policy Manager 6.6 with ESRS VE v3.10. When i first installed Policy Manager, i was asked how frequently to receive email from Policy Manager and stuck with default (60 minutes). I have been receiving alerts since it went online with summary of total types of alerts as shown below:
How can i view the actual errors coming from the policy manager? I cannot find it anywhere. Please help, thanks.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
The following number messages have been logged since <$Time$> :
0 Fatal messages.
30 Error messages.
0 Warning messages.
The last few messages are:
[ERROR] ERROR null
[ERROR] ERROR null
gallom1
22 Posts
0
January 28th, 2016 05:00
Hi,
please could you check if on the ESRS VE Web UI there are the same number of alert, because I suppose that your report coming from the ESRS server. As you can see above there is an Alert Tab on the ESRS VE Web UI.
endless543
2 Posts
0
January 29th, 2016 17:00
The errors are not matching. Seems like there is no way to look at PolicyManager errors (unless from Apache directory logs); only ones from ESRS shows up through GUI.
-John Huang
415-973-2234
RPE
33 Posts
0
February 1st, 2016 05:00
Error messages with content " [ERROR] ERROR null" actually mean the Policy Manager detected an error for which it has s no additional details.
there are error messages that do have details, like eg:
[ERROR] Unable to send email No recipient addresses