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January 7th, 2014 08:00

How to migrate machines from ESRS IP CLient to Gateway Maintaining Party ID???

How to migrate machines from ESRS IP CLient to Gateway Maintaining Party ID???

We have Clariion and VNX ones and now we wanna install a datadomain, but the gateway says "Party ID invalid" when we try to use the same.

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January 7th, 2014 19:00

Please consider moving this question as-is (no need to recreate) to the proper forum for maximum visibility.  Questions written to the users' own "Discussions" space don't get the same amount of attention and can go unanswered for a long time.

You can do so by selecting "Move" under ACTIONS along the upper-right.  Then search for and select: "EMC Secure Remote Support Forum".

EMC Secure Remote Support Forum

56 Posts

January 8th, 2014 07:00

With the information you are giving me, I am making a few assumptions 

So I am assuming your Goal is; because you can not put a Data Domain on the  ESRS IP Client  Management server, you figure if  you move the VNX and Clariion onto a gateway server and share the gateway witth  Data Domain. However you will lose the function of ESRS IP Client Monitoring process with ConnectEMC, UDoctor,.  The reason for your error, it seems you do not have a  ESRS licence for Data Domain.  This Licence  is at zero dollar part number 753092303ESRS-GW200 which can be obtained through your account Manager.  Now you would have 2  servers a Gateway for Data Domain and a ESRS Monitoring Station for your VNX Clariion Connect Home monitoring which the station acts as a  gateway too.  Contact your Account Manager for further  details.

If the assumption is correct follow my recommendations, if not email me with your site ID, associated with the products , location of products,  and the serail number(s) and a detail explaination, for instance;   How will you monitor your VNX / Clariion products if you migrated  The IP Client products to the Gateway ( You can not share IP Client on the Gateway)

Thank You

Cal Buckley, ESRS Remote Connectivity Products

ICalvin.Buckley@emc.com

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