ESRS Upgrade from 3.52.00.08

Had called with Dell ESRS SME and got fixed.

1 - Fix bug in 3.52.00.08 - Reason upgrade was failing - connection to Dell was an issue.

Article Number: 000193080

SRS VE: SRS VE shows "not Connected to Dell EMC" and system statuses are blank

Download file and copy to appliance.

From Cli

/tmp # tar -xvf veWebIssueFIX_csp_en_US_1.tar

./veWebIssueFIX_csp_en_US_1.sh

2 - Clear MFT sessions before upgrade.

3-CLI Upgrade or Gui your choice - We did via Cli to be safe

su postgre

/tmp> psql vapp

vapp=# select * from mft_sessions where enddatetime is nul                                l ;

vapp=# select * from mft_sessions where enddatetime is nul                                l ;

vapp=# \q

postgres@xxxxxxx:/tmp> exit

exit

/tmp # zypper refresh

 zypper --no-refresh --non-interactive --cache-dir //root//esrsverepos//ESRS-Update-3.52.10.08.0  install -t patch ESRS-Update-3.52.10.08.0

Wait for reboot and for us it worked 1st time.

Kind Regards

Ijaz

Same issues for me uprading from 3.46.xx.xx to 3.52.20.08.0.  Putty'd to the ESRS VM and ran the command (below) after clearing the MFT Sessions in the UI using the GUI

zypper --no-refresh --non-interactive --cache-dir //root//esrsverepos//ESRS-Update-3.52.20.08.0 install -t patch ESRS-Update-3.52.20.08.0

All good and system healthy.  Took about 20-30mins

Upgrading from SRS VE 3.36.20.10 to 3.38.05.18 , encountered same issue.
Download file and copy to appliance thru WINScp.
Then From Cli
/tmp # tar -xvf veWebIssueFIX_csp_en_US_1.tar
./veWebIssueFIX_csp_en_US_1.sh

Seems to be progressing....
Thanks for the guidance :)!