Unsolved
This post is more than 5 years old
119 Posts
0
920
May 24th, 2011 13:00
Customer wants to be notified when device callhome via ESRS2
Hi,
Is there any setting on the ESRS Gateway to email/alert the customer when any devices being managed have a callhome event? Thanks.
Reply
Best option is to set this up on a device level. For example, modifying the Clariion template or ConnectEMC to include email to customer.
Reply
This functionality is not currently available in the Policy Manager. An Enhancement Request has been made some time ago - and may become available in a future release of Policy Manager code. As in previous response some but not all devices have this capablity.
No Events found!