Unsolved
7 Posts
0
1174
December 15th, 2021 14:00
Upgrade fail from Dell Support assist ent 4.00.06 to Dell Secure connect gatway
Hi Team - We have Vmware Virtual Appliance running as below
SupportAssist Enterprise
SupportAssist version: 4.00.06.00
Registration ID: ebe01e***************
Serial number: ELM*******
Policy file: 4.00.06.00
Device configuration: 4.00.06.00
Patch Applied : NA
When we try to update to Version 5.00.00.10, we are getting below error. Can anyone help.
There was an issue updating SupportAssist. Please try again.
No Events found!
SPD1
7 Posts
0
January 4th, 2022 12:00
Hi All - Any help on this issue will be highly appreciated
jsilvius
2 Posts
0
February 2nd, 2022 06:00
everyone keeps pointing me to this. SAE VE shows "not Connected to Dell EMC" and Setup Details are blank | Dell US But it didn't work for me. Maybe it will work for you.