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January 4th, 2021 10:00

Ungrouped devices

Hello, 

This is a monthly reminder to verify and update your auto dispatch preferences in SupportAssist Enterprise. 

You may have to update your auto dispatch preferences in the following scenarios:  

  • An asset has been moved physically to another location or to another device group. 
  • The parts dispatch contact details / address has changed 

 

The auto dispatch preferences that are configured for your device groups and other devices is as follows. 

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