unable to send a "test call home message" from sannav

Hi,

we have a sannav server 2.3.1a and a scg 5.28.00.14.

When attempting to generate a test message, we receive the following error in sannav logs:

faultmgmt-be - [KeepAliveThreadPoolScheduler1]com.brocade.dcm.fault.callhome.server.emc.ScgKeepAliveScheduler - Upload Response text for keepalive event {"message":"Device match not found for input device with Serial Number xxx-CM and CONNECTRIX-GW,,","serialNumber":"xxx-CM","gatewaySerialNumber":"ELMAPLxxx","veType":"Connected","model":"CONNECTRIX-GW","responseCode":0}

faultmgmt-be - [KeepAliveThreadPoolScheduler1] SignTool - Unable to generate signatureorg.apache.http.auth.InvalidCredentialsException: Bad Authorization Header, No Signature

Does anyone have any ideas?

Thank you.