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November 20th, 2017 12:00

Tune Performance stays in "preparing" mode for hours

I started Tune Performance and it displays "Preparing" for hours and never completes.  The Task Manager shows it running and using memory but nothing happens.  Same goes for Clean Files.

The overall performance of my Dell Inspiron is terrible.  I have had it a year and it is the slowest computer I have ever owned.  I am trying to figure out how to make it run faster.

Can anyone help?

5 Practitioner

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107 Posts

November 23rd, 2017 05:00

I suggest to post on SupportAssist End-User forum in order to obtain answer.

3 Apprentice

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23 Posts

November 27th, 2017 04:00

HI,

Thanks for posting your question here. However we cannot help you much as there is no straight forward answer for the issue you are facing. It would be good if you contact Dell Tech Support.

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