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September 15th, 2021 06:00
Timeframe for migration of SRS customers to Secure Connect Gateway
The announce for Secure Connect Gateway mentions that, if your Customers is already running SupportAssist Enterprise 4.x & 2.x or Secure Remote Services 3.x on their Dell EMC systems, they should continue to do so until the in-place upgrade path is available in September 2021. We are now in the middle of September, any update on migration path or plans?
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Dell-MennaS
Community Manager
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September 16th, 2021 05:00
Hello @Javaguy76,
Dell Technologies has recently enabled upgrades from SupportAssist Enterprise 2.0.70 to Secure Connect Gateway – Application Edition. Based on the local server settings, customers will see a roll out of the upgrade notification.
Communication on other upgrades will be posted as available.
I hope I answered your question, please let us know if you have any further questions.
Menna Sobieh
Communities Program Manager
Social Media and Community Professional
Dell Technologies | Digital Services Delivery
#Iwork4Dell