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October 16th, 2024 09:15
Testing case creation
Hello all,
I have installed the SCG application and added a few PowerEdge iDRACs.
Also I have installed ISM agents on the servers. The devices are shown as connected and their monitoring is enabled in SCG. So they seem to be fine.
Now I need to ensure if the automatic case creation works as expected when a hardware fault occurs.
Is there any way to do that without breaking the hardware?!
I found that it's possible in iDRAC to trigger a test alert like FAN0001 which will be displayed in the iDRAC alerts / logs. But nothing was shown on SCG.
Thanks for your help 🙌
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DELL-Charles R
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October 16th, 2024 14:45
Hello,
You should be able to Test event this way:
Log into the DRAC go to: configuration > system settings > Test Event
In the input box CPU0012 , then hit Test
If that doesn't work, confirm you have it configured.
Secure Connect Gateway 5.x — Virtual Edition User's Guide:
Integrate Secure Connect Gateway with your TechDirect account page 54
Configure SNMP v3 settings page 59
Configure automated tasks page 65
https://dell.to/3YopKup