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June 27th, 2023 07:00
SupportAssist for Isilon
Customer is looking for a presentation on SupportAsist for Dell Storage (Isilon) and maybe a flow chart of Support Dell Storage Support. I was trying to understand how SupportAssist will assist better and the route of a call home event from the Isilon (i.e. SR creation, call back communication, remote assistances, etc.).
Is there one out there for Isilon?
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DellEMCSupport
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June 27th, 2023 13:00
Hello tlra91,
You will use Onefs to configure support assist for an Isilon system. Here are a few links that provide more information.
https://dell.to/3NQhWfC
https://dell.to/3NsI1jx
tlra91
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July 5th, 2023 05:00
Thanks - I will send these to the customer.