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26 Posts
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June 9th, 2015 03:00
SupportAssist for EqualLogic
Dear colleagues,
One of My Account has a Dell SupportAssist, That manages about 100 servers, 13 EQL Storage, 9 PowerConnect switch.
The system also installed SANHQ.
So, Monitoring System has two Software installed.
1. OME and DSA plugin for OME
2. SANHQ and DSA plugin for SANHQ.
In this case, what's best practice about EQL Storage monitoring?
EQL also manged by OME and SANHQ.
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Madhav Vyasasam
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June 10th, 2015 01:00
Hello:
Best practice would be to use SANHQ with the DSA plug-in for your EqualLogic storage. This will give you the most accurate case triggers and will also be more flexible as new triggers are added in the future.
In addition to installing the plug-in in SupportAssist, be sure to enable the SupportAssist function within SANHQ itself.
Thanks.
Madhav Vyasasam
7 Posts
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June 10th, 2015 03:00
Hi,
Yes.
EQL devices are also supported by SupportAssist OME plugin.
But, if monitoring EQL with SANHQ would be best practice, with benefits listed above.
You can still monitor servers and PowerConnect switches by SupportAssist OME.
Madhav Vyasasam
7 Posts
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June 9th, 2015 04:00
Hi,
Thanks for raising your concern.
I will update you.
Thanks,
Madhav
Lee SungHwan
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26 Posts
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June 10th, 2015 01:00
Dear Madhav, thanks for answer.
So, I must remove EQL device on OME inventory?
If then, We can not see all Dell asset information at one monitoring system(OME), and we must monitor
two software simultaneously. (OME and SANHQ)
Lee SungHwan
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26 Posts
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June 10th, 2015 03:00
Many Thanks Madhav,
I'll follow your guide.
Best Regards,
SungHwan.