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2081
November 20th, 2017 02:00
Supportassist Enterprise Session timeout
Hi, session timeout is set to 14min, can this be set to 120min for ex?
best regards John
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Unsolved
This post is more than 5 years old
2 Posts
0
2081
November 20th, 2017 02:00
Hi, session timeout is set to 14min, can this be set to 120min for ex?
best regards John
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JohnVanemo
2 Posts
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November 20th, 2017 07:00
HI, its version 1.1.0.133
dave_lal
4 Operator
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39 Posts
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November 20th, 2017 07:00
Thank you John for the quick response on this. I am checking with the SMEs to see if the session timeout value is adjustable or not. Once I get a response from them, I will update this post accordingly.
Thank You.
dave_lal
4 Operator
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39 Posts
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November 20th, 2017 07:00
Hello John,
Can you please confirm which version of SupportAssist you are referring to?
Thank You.
momjeans
4 Posts
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August 16th, 2018 14:00
I also am interested in extending the timeout. I found a file called webserver.properties and I assume that any change in timeout would go there, but I would like the proper syntax.