Skip to main content
Start a Conversation

Unsolved

AC

Al Clawson

2 Posts

595

May 26th, 2022 08:00

SupportAssist credentials warning

I received the following message regarding one server out of several. I'm not exactly sure where I am supposed to be entering the credentials for it to resolve? I don't see anything actually prompting for credentials anywhere, and am not sure which credentials it would be asking for if it did.

 

Added by

Service Tag

Host

Single Device / Discovery Rule


SA-0030: SupportAssist Enterprise is unable to add the device because the device credentials are incorrect.

Perform the following and then retry:

  1. Enter the correct device credentials.
  2. Ensure that the user account has administrative privileges.

If the problem persists, contact your network administrator for assistance.
No Responses!

Was this post helpful?

View All

No Events found!

Top