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SX

6 Posts

2353

January 19th, 2022 03:00

secure connect gateway ldap setting wont save

We using Secure Connect Gateway 5.00.07.xy – Virtual Edition - no upgrade, full fresh install.

Connection Test is green and works. The LDAP Settings are not saved,after clicking on apply.

Any idea on this matter?

 

Moderator

 • 

4.4K Posts

January 19th, 2022 08:00

Hello sd-x,

 

Can you confirm all Configure LDAP settings were completed shown here ?

https://dell.to/3GL1eZg

6 Posts

January 20th, 2022 01:00

Additional:

When i navigate away, i get a box about saving my setting.
Clicking yes it displays:
Ressource nicht verfügbar.
SAE-080001

 
 

6 Posts

January 20th, 2022 01:00

Hello Charles,

Yes, everything is all right until this (using localhost and LDAP):

  • Click Test connection.
  • - connection is successful.
  • If the connection is successful, click Apply
  • - I click apply, got this:

sdx_0-1642670542984.png

Everything seems fine but after this,I can click apply, but nothing happens.

 

6 Posts

January 20th, 2022 04:00

We also have this problem. We can't save our ldap configuration. 

Moderator

 • 

3.8K Posts

January 20th, 2022 09:00

Hello,

i suggest you to contact the support to deep analyze ldap config.

Can you try to export in CSV?

The issue is present either selecting LDAP and Localhost and LDAP?

Thanks

Marco

6 Posts

January 24th, 2022 03:00

Hello Marco,

I can't export as .csv. It doesn't matter what I choose, I can't save it.

Ok, I'll check with DELL Support then.

Moderator

 • 

3.8K Posts

January 24th, 2022 03:00

Hello,

ok let us know if you need further help.

Thanks

Marco

1 Message

February 10th, 2022 08:00

Hi All,

I was able to configure LDAP using Microsoft Edge.

Click Test, then Apply and then change pages and when asked if you want to save, click yes.

Ronan Costa

6 Posts

February 17th, 2022 08:00

I tried with edge, didn't work - SAE-080001 Error occurred, same with IE,FF,Chrome. Thanks for the idea anyway.

Moderator

 • 

9.4K Posts

February 17th, 2022 08:00

Sd-x,

 

Just for testing, if you were to recreate the group, and then configure the LDAP as the previously provided walkthrough shows, do the settings then save on the new group, or no?

 

Let me know.

 

 

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