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7 Posts
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60
April 25th, 2024 20:23
SCG Policy Manager stopped sending emails to addresses in "Other Users"
Out of the blue, the SCG policy Manager stopped sending emails to addresses in the Other User field in the email template. It's running version 5.20. Reboot and multiple tests changed nothing.
Anyone else see this same behavior?
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DELL-Joey C
Moderator
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3.9K Posts
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April 26th, 2024 04:34
Hi,
Does the Policy Manager log say anything about not able to send email out? What kind of multiple tests done?
xl_coffee
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7 Posts
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June 18th, 2024 19:13
It turned out, this was an email address ending in .io that when used in the Policy Manager: Other Users address for the SCG emails, all emails would stop. So I'm unable to add that address.