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August 29th, 2019 03:00

SAE performance

Hi,

(this is a repost; the last message got marked as "SPAM" and never seemed to appear)


I've installed SAE 2.0.21.93, Windows 2019, R310 32GB RAM, 2 x 600GB 15k SAS drives as RAID10
After discovering ~ 110 servers, it has started a collection.
However, it now has ground to a halt. Logging in to the web interface takes >1 min, as does most if not all actions
CPU utilization is @ ~70% but RAM util is v. low @ ~4Gb out of 32
The "SupportAssistService" is using most of that CPU
Collections seem to be stalled (from my perspective) They've been running for 24+ hours and not a single one has completed. Almost all of them still say "starting periodic collection"
I enabled debug in log4j2.xml, in the hope that it would provide some insight and I am seeing a fair few messages like so:
29 Aug 2019 08:03:34,010 [GenScheduler_QuartzSchedulerThread] ERROR org.quartz.core.ErrorLogger- 2361 - An error occurred while scanning for the next triggers to fire.
org.quartz.JobPersistenceException: Couldn't acquire next trigger: Java exception: 'GC overhead limit exceeded: java.lang.OutOfMemoryError'.
...
...
at org.quartz.impl.jdbcjobstore.StdJDBCDelegate.selectTriggerToAcquire(StdJDBCDelegate.java:2571) ~[quartz-2.1.6.jar:?]
at org.quartz.impl.jdbcjobstore.JobStoreSupport.acquireNextTrigger(JobStoreSupport.java:2781) ~[quartz-2.1.6.jar:?]
... 4 more
Caused by: java.lang.OutOfMemoryError: GC overhead limit exceeded
Can anyone provide any assistance on this?

All the best

Dan

Moderator

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790 Posts

September 11th, 2019 03:00

Hi Dan,

please check your previous post (https://www.dell.com/community/SupportAssist/Support-Assist-Enterprise-Performance/m-p/7363248#M10992) it's not marked as spam and I replied to it

Cheers
Stefan

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