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June 21st, 2022 10:00

SAE 4.00.06 upgrade to Secure Connect Gateway 5.00.00.10 will not download

When I click the Download Now link in the yellow banner, I see the spinning icon for a minute or so and then it disappears.  I never see the Upgrade Now link.  What could be causing this to not download the update?

 

Thanks, 

 

Brian

1 Message

July 1st, 2022 10:00

I have the same exact issue - I'm in the process of opening a ticket with pro support now.

1 Message

July 7th, 2022 08:00

I have the same exact issue

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