SAE-020218 Error code

I am getting the following error code SAW-020218 and I have given it the admin windows server credentials and let it auto discover but it gives this error. I have upgraded from Open Manage Enterprise Support Assist. Any help on this?

 

We cannot determine whether or not we can monitor this device. Make sure that the assigned credentials have superuser privileges, that the device has the expected IP address and has networking sharing turned on.

Error Code : SAE-020218