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JC

1332

January 16th, 2018 06:00

"Revalidating device"

Support Assist 1.2.0.30. Checked on SA for the first time in 4 or 5 weeks, and one T620 server is stuck on "Revalidating Device". It can't be deleted, so I can't just delete and replace it. Tried re-adding the device anyway, but as expected, Support Assist wouldn't let me. Still at that state after a week, and a restart of the Support Assist server and the remote server.

Any solutions short of uninstall/reinstall Support Assist?

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26 Posts

July 2nd, 2018 03:00

Anyone ??

 

I've also around 20 out of 122 servers just sat at revalidating device.

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