Unsolved
2 Posts
0
605
December 25th, 2019 11:00
recent errors
Recently started getting this error; not sure what I need to do about it...
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Dec 24, 2019, 11:00 PM (13 hours ago)
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Hello,
We attempted to add devices today. However, the following errors occurred. SupportAssist must be able to communicate with these devices in order to provide the greatest value. Please resolve the issues below to complete the device add process.
SupportAssist Host : | TPA-FS-2019.TPDomain.local | ||
Service Tag : | B1xxxx | ||
Added by Service Tag Host
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For more information visit the troubleshooting resources section of the Community Forums
Thank you,
SupportAssist Team
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DELL-Stefan R
Moderator
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790 Posts
0
January 8th, 2020 06:00
Hey there,
you say it recently started. Were there any changes to the machine?
Credentials changed, IP changed, the name changed ... anything related to this?
What if you try to discover it again manually?
Cheers
Stefan