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February 4th, 2019 07:00

OpenManage Enterprise and SupportAssist Enterprise again

We have 346 iDRAC 7,8,9 working fine in OpenManage Enterprise 3.1.0
We installed SupportAssist Enterprise 2.0.0.53 with OME Adapter 1.3.0.1 in a Linux Suse 11.4 VMware virtual machine.
We are facing 2 problems:
1) OME Adapter always gets stuck at: Assigning Profiles - 345 of 346 In Progress
2) discovered Devices are
Managed (275)
Staging (0)
Inactive (0)
Not Managed (1) this one is just our SAE Linux server







Seems like it cannot see many iDRACs, and/or OEM Adapter cannot end its task.
I tried restarting SAE + OME Adapter, I tried running a site inventory validation: the number of discovered devices varies but we never have all 346 iDRACs and many are missing.

OME_Adapater.jpgdevices.jpg

March 27th, 2019 12:00

We're seeing a similar issue.  Any update on this?

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