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January 3rd, 2020 10:00

My SupportAssist appliance doesn't seem to support windows credentials

The only options shown in "Operating system type" are Linux, ESX and ESXi.  Is there something I'm missing?

 

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790 Posts

January 8th, 2020 05:00

Hey,

that's not a defect, it works as designed.

The idea behind the appliance version is to monitor your systems out-of-band.

The only operating systems that are supported for in-band monitoring are the mentioned ones.

Please take some time and check the SAE 4.0.5 Support Matrix in order to see what is supported.

Cheers
Stefan

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