Monitoring Dell Networking S52xxx-ON Switch running OS10 enterprise

Hello @Factor Forms,

When you said 95% working, does that mean you have manage to setup SCG 95% or the switch is working 95% of configuration?

What SCG version are you using, virtual or application?

What/when was the configuration step that you did to have that error?

For S52XX switch, the required firmware minimum is 10.5.2 and the collection protocol is SSH2. I think SNMP won't work. https://dell.to/3lGWE6h

You likely did not look at the screenshot on my post, The switch version is clearly visible.  SSH2 is the collection protocol, that's how I got it that far and when you add the device it clearly says "Enable monitoring (this may require additional SNMP settings)" on the device add screen.

You linked to a support matrix with no instructions, and no more information on the error or how to solve it.

SNMP is used when it set up monitoring on idrac.  It is reasonable to think it would use it here.  The add device screen seems to point to that.

The error message is very poor, but it at least says "Update your configuration on the device to allow monitoring" which leads me to believe I have to do something on the switch to allow monitoring, and if it used SNMP on idrac it would be reasonable to assume that it would use it on other devices too.

I will add another screenshot to this post of the screen when adding a new networking device so you can see it.  

Thank you for your reply, but it was not helpful.

Hi,

Joey and I contacted a colleague to assist with your question.

We will contact you when we get a reply.

Regards Martin

Hello @Factor Forms,

Apologies that the picture was missed out, the picture wasn't loaded at my side hence the my reply was slightly different approach. 

Would you mind PM me your SCG SWID (the information is located at About) and the switch service tag, I'll try to reach out to the SCG support to check if we're able to help you through community. 

Hi Factor Forms,

Thank you for sending the Service Tag and other information to Joey. Joey is currently unavailable, but we received some information from our Secure Connect Gateway specialists, which I’d like to share with you.

That error you are seeing is likely to be caused by two things:

1. Your device seems to be still monitored by OME Services (formally known as SA plugin) v 1.0. It is recommended to use only one solution for monitoring. Can you remove the device from OME Services and see if it helps?
2. The issue may also be caused by a little bug we discovered recently. It makes the interface report that error you saw when SNMP is configured manually before or after the device’s discovery. This is a false-positive error because the device is successfully being managed by SCG. We are planning to fix this in the next releases.

We also checked that your particular device is successfully talking to Dell EMC servers (so far no alerts reported, which is a good thing).

Let us know if you have any further questions.

Regards Martin

Same problem here. Received this mail today:

Error code
SAE-020087

Error message
This gateway does not support automatic SNMP configuration for this device type, we can support monitoring if its manually configured on the device. Refer to section "Configuring SNMP settings" of the secure connect gateway user guide for instructions on updating your config.

I have SNMP trap configured as manual instructed. Not Working..

I as see.. no solution yet?

Linux SWESSS01 4.19.249 #1d SMP Debian 4.19.249-2+dn1 x86_64

Dell EMC Networking OS10 Enterprise
Copyright (c) 1999-2023 by Dell Inc. All Rights Reserved.
OS Version: 10.5.4.7
Build Version: 10.5.4.7.204
Build Time: 2023-02-01T06:31:05+0000
System Type: S5224F-ON
Architecture: x86_64
Up Time: 35 weeks 23:53:58

snmp-server community OOOkkk89876gfchd ro
snmp-server contact coelho@supressed.com
snmp-server enable traps lldp rem-tables-change
snmp-server enable traps entity
snmp-server enable traps envmon fan
snmp-server enable traps envmon power-supply
snmp-server enable traps envmon temperature
snmp-server enable traps snmp authentication
snmp-server enable traps snmp warmStart
snmp-server enable traps snmp coldStart
snmp-server enable traps snmp linkDown
snmp-server enable traps snmp linkUp
snmp-server enable traps dom temperature
snmp-server enable traps dom voltage
snmp-server enable traps dom rx-power
snmp-server enable traps dom tx-power
snmp-server enable traps dom bias
snmp-server enable traps config
snmp-server enable traps bfd
snmp-server enable traps bgp
snmp-server host 192.168.10.155 traps version 2c OOOkkk89876gfchd
snmp-server location IT

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        SECURECONNECTGATEWAY

  SUSE Linux Enterprise Server 12 SP5

             5.18.00.20
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