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February 23rd, 2022 21:00

Intune deployment of SupportAssist

Hello, I am attempting to setup SupportAssist to be loaded on to my Dell machines via Intune.  I have downloaded the deployment package.  I have made a Microsoft Intune package for deployment.  What is causing me an issue is the install string from Intune.  The Deployment instructions says use this command:

msiexec /i "C:\temp\DellTech\Deploy\SupportAssistx64.msi" TRANSFORMS="C:\temp\DellTech\Deploy\SupportAssistConfig.mst" DEPLOYMENTKEY="Key" /qn

Intune will not use the msiexec /i part as it already does this from an admin level command.  I just need to tell it the install command which I think should go like this:

SupportAssistx64.msi TRANSFORMS=SupportAssistConfig.mst DEPLOYMENTKEY="Jb1kN62C7#" /qn

 

I just cannot confirm this.  I thought maybe created a batch script and include it with the install package to run but I was not sure.  Anyone help out here?

1 Message

September 27th, 2022 20:00

Hi,

Did you ever get a resolve for this?

September 28th, 2022 09:00

You should do this via PowerShell and package it instead. That's how I do all my applications.

 

 

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