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May 9th, 2023 23:00
How to get a list of SRS end of life customers
Dear community, i'm a bit lost in the different dashboards we have in managing the ESRS and SCG versioning, for example:
or
the question is, which is the best option to list all customers reaching the Support for Secure Remote Services end of service life on 15 June 2023?
thanks
fabrizio
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Dell-Martin S
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May 10th, 2023 07:00
Hi,
for this question, you should contact our sales department.
Do you have any other questions?
Regards Martin
lombaf
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May 10th, 2023 08:00
No, this reply is not connected to the question. The ask is to get the list of the customers (for a specific area or for a specific SAM) that are going to go EOSL with the actually used version of SRS. As mentioned we have several resources, but I need some guidance to extract the right data from there.
Fabrizio
DELL-Charles R
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May 10th, 2023 10:00
Hello lombaf,
The information I can find on EOSL date June 15th, 2023 is in this document.
Integration Data Protection Appliance: Compatibility with Secure Connect Gateway (SCG)
https://dell.to/41qOQXC
I am unable to access the links you posted with warning:
Warning: Potential Security Risk Ahead
I don't know of a way to parse your customer base for installed version.
That will likely be some internal tool, if it is available.
I might recommend, since you are internal Dell, you can use internal channels and work with the Systems Management team.