How can I log a bug on the SAfB console

I am having trouble loading the device list in SAfB and looking at the browser debugger can see it's an issue with the code running on Dell's servers.

How can I log this with the SAfB team direct? I tried doing so via the normal support team but they couldn't understand the issue and kept wanting me to reinstall the client on the machine!

https://techdirect.dell.com/Portal/SupportAssistAssets.aspx?action=psm_overview
SupportAssistAssets.aspx:782 Uncaught SyntaxError: missing ) after argument