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15863
February 5th, 2013 13:00
Error to install Dell SupportAssist - Service never start
Hello, we are trying to install the plugin 1.1 and we get the error that the service never starts, first of all, we logon with admin account
Thank's Cristian
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jbilinski
5 Practitioner
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146 Posts
1
February 5th, 2013 13:00
Hi Cristian,
Please try the following steps, we need to increase the timeout value for the service, it worked for a few of our customers
1. Open registry (Start menu -> regedit.exe)
2. Navigate to “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control”
3. Create a key "ServicesPipeTimeout" of type dword.
4. Put in a decimal value of 180000.
5. Restart the system.
6. NOTE Make sure it’s not default type and it’s type "dword"
73e336737df04d0
2 Posts
0
February 5th, 2013 13:00
Yes, Yes, now work
Thankyou
paterpetrus
1 Message
0
June 27th, 2018 12:00
This solution did not help at all. Did the registry fix but still get the same error. I am on a Dell w. Window 7 Home premium XPS 8300. DK910R1