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13 Posts

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February 14th, 2020 02:00

Device groups issue

Hi

i have created a number of device groups to represent different site location's.  i then moved the servers at each location in to their group. all good.

however with in 24 hours i have found nearly all devices move out of the site group back in to the default group. i move them back and then they move again.  there is no pattern and not all the servers move. 

 

has anyone one else seen this issue/feature

 

thanks 

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790 Posts

February 17th, 2020 05:00

Hi,

haven't seen this before. Is there a reoccurring discovery rule running?
This is the only idea I have on this behavior.

Regards
Stefan

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13 Posts

February 24th, 2020 01:00

HI Stefan

we do have an adaptor set up to check the DOM appliance for new devices. i have adjusted the frequency of the checks but it makes no difference.  having said that the adaptor never brings back the right amount of servers.

thanks  

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13 Posts

February 25th, 2020 00:00

Hello

i arranged the devices back into there respective groups again yesterday. stopped the adaptor from checking. and again this morning a number of devices (never all of them and never the same amount) where back in the default group.

i have again moved them to the respective groups.  any help will stop me going mad

 

cheers 

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13 Posts

April 24th, 2020 00:00

HI this is still happening and i just can't seem to find a fix.

3 Posts

April 24th, 2020 09:00

Happening here too.  I stopped using Groups due to this problem, even when I just use the Default Group. I lost over 1300 servers a couple nights back.  I have tired a manual sync and it still does not help. I can get about 96 Devices to Sync, but OME Connector never adds anymore.  I can add a single Device (Edit) with the same creds the OME Connector is using and that is working.

Butttt.... what I found is new working item:

-Go to the Devices screen
-Click the checkbox at the top to select all 10 Devices at once
-Click on the dropdown to select and assign a Credential Profile (if you have one setup)
-Prompt appears that this operation will happen in the background
-Click OK

And this now has started working for the fist time for me with the latest revision that went out a week or two ago.  But when you can only do 10 at a time and you have 1382 to work through it is a PITA.

So, I will be ripping out the OME Connector again and re-installing it thru a specific process. 

Special Note:
If you have "Discovered" all of your Devices in OME with the same user/password that you have setup in the OME Connector, this will help for the next time you have to go thru this.

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