Start a Conversation

Solved!

Go to Solution

450

January 12th, 2022 09:00

Device Credentials not fully populating on new device add

Hi,

The dropdown when adding a device manually only loads ~26 items. We have over 30 credentials loaded and its growing. 

I see in the API I can set an offset and get the information I need to load devices via the API but I can't get that working either. 

Moderator

 • 

9.4K Posts

January 13th, 2022 11:00

Adamgell,

 

Through testing we can confirm what you're seeing is correct, it has been submitted, I am not certain when/if it will be addressed, but maybe in its upcoming releases.

 

Thank you for taking the time to bring this to our attention. 

 

Moderator

 • 

3.5K Posts

January 13th, 2022 05:00

Hi,

did you try to contact our API Team?

 

Link: https://dell.to/3r9BGyi

 

Because I did not have the knowledge to assist you in this case.

 

Regards Martin

2 Posts

January 13th, 2022 06:00

The API was the second method we tried to use to work around the first one. 

The dropdown to select a credential doesn't list all credentials in the system. 

No Events found!

Top