Deployment

Hi All -

 

Sorry if this has been asked previously!  We are deplying support assist via CLI mapping an Azure file share and then running the Support assist MSI.

 

It worked on one laptop however now all laptops are showing support assist on the desktop, but not appearing in the Tech Direct Asset portal.  When I click support assist on the desktop it asks me to create the profile.

 

Should the profile not be in the MSI?  I downloaded the MSI etc from "manage assets" in Techdirect portal

 

Thanks

 

Chris

AIS Technology