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March 14th, 2021 23:00

Dell Inspiron 5567 and 5767 System BIOS

Hi. I saw a notification from SupportAssist that said I have 6 updates available. I clicked install and several hours later 6 said installed, but 1 - the system BIOS update - still says "installing..." I left it on overnight and when I checked, it's still says "Installing..." 

What can I do? It's taking too much time and I need my machine for work. I'm wary of just cancelling the process or  just turning it off as I've read many times interrupting a BIOS flash can cause some unwanted outcomes. 

Thanks.

4 Posts

June 7th, 2021 05:00

Sadly, months later I still got no response here. 

Anyhow, for those who might be wondering, I bit the bullet and just restarted my machine 3 days after. It was a good thing it booted up fine and I just went ahead on my merry way.

5 Practitioner

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146 Posts

June 7th, 2021 12:00

Sorry you didn’t get a reply, you're posting in a SupportAssist for Enterprise forum and they wouldn’t be able to answer your question anyway.  I believe the SA Consumer forum has agents monitoring these posts.  Try this forum next time.  

SupportAssist for PCs - Dell Community

 

4 Posts

June 12th, 2021 12:00

Thanks for pointing that out. I'll know better next time. 

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