Code:SA-19506

Hello Everyone,

We have the problem in question when we go to connect the Esxi vmware servers - 6.5.0 Update 1 (Build 7967591)

Authentication works fine

The error log:

11 set 2020 09:22:41,935 [SAE-AddDeviceIdentify-Queue-Processor-3] ERROR com.dell.supportassist.did.websocket.handler.AddSingleDeviceHandler- 121 - identificationFailed for deviceid:1599816138229|1540123655858396066 with error Code:SA-19506

Do you have any ideas?

In the error-code-appendix this code is not present

Thank you

Stefano