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6670
November 19th, 2012 12:00
Can SupportAssist be used with older generation PowerEdge servers?
According to the SupportAssist FAQ, hardware supported includes "ninth-generation or newer select Dell PowerEdge servers, PowerVault storage and PowerConnect networking equipment". What remote support solution should be used for older generation PowerEdge servers?
Thank you.
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DELL-Nilesh B
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November 19th, 2012 13:00
Hi,
SupportAssist is validated on 9,10,11 and 12th generation PowerEdge servers. We don't have remote support solution for older systems .
Regards,
Nilesh