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May 13th, 2024 12:06
A lot of connections from SCG to devices
Our SCGs are sending a lot of ssh requests against our defined devices. The requests are stopped in our firewall.
Why? And how to change it?
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1 Rookie
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2 Posts
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112
May 13th, 2024 12:06
Our SCGs are sending a lot of ssh requests against our defined devices. The requests are stopped in our firewall.
Why? And how to change it?
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DELL-Chris H
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May 14th, 2024 14:19
Based on the document here, what you are seeing is SCG trying to reach out to the devices, and based on the device type and model, secure connect gateway automatically collects the telemetry that is required to troubleshoot an issue when it is detected.
So for SCG to work as intended, you may want to consider allowing those through the firewall.
DELL-Chris H
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May 13th, 2024 20:18
it-hbl,
Without knowing how the devices were discovered I wouldn't be able to be certain, but they may be something like the health status requests.
Let me know how you discovered the devices and I can confirm.
it-hbl
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May 14th, 2024 06:25
@DELL-Chris H The devices where discovered/defined by installation of each device. As an example: More than 400 ssh request per 24-hours, about 5x3 tries every hour for our Powermax2500
rakesh99
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September 5th, 2024 15:26
Hi,
I have this issue Aswell. where a ssh connections are being sent to power scale cluster and we see kex error. May i know if this issue was resolved?
DELL-Young E
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September 6th, 2024 05:24
Hello, from what I see it looks like working per design
https://dell.to/3XiZIH8
Not sure what you mean by Kex error other than that you are using Linux application though.
PowerScale gets discovered and communicate with SCG on port 22 SSH, so working as intended, is for now what I can say.
Respectfully,
rakesh99
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October 9th, 2024 13:53
@DELL-Young E - The remote support from the SCG to devices is disabled. So SCG should not be sending the SSH requests to the powerscale.