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5850
January 7th, 2022 14:00
2022 migration from SRS 3.x to SCG 5.x
Performing due diligence prior to migration from SRS 3.x to SCG 5.x. I have the dell provided guidance. It looks like this is a fairly new category started in September of last year...
We currently have more than a few SRS gateways. Any capacity planning suggestions, gotchas or warnings from the user base?
For that matter any guidance from the DELL SMEs beyond the docs?
Semper fidelis et paratus! /ALE
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Bhuppi1
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130 Posts
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January 19th, 2022 06:00
Hi,
We are using SCG version 5.00.07.10. We upgraded it from SRS 3.5.X. Upgrade was also straightforward, as it first does a pre-check and tells if the configuration is supported and what needs to be done, like we had to increase CPU cores , Memory and Disk space. New version is Docker based. There are few commands to check after the install , if esrsde-app and saede-app are up and running fine and secureconnectgateway is connected/registered and DB is fine etc.
Only thing was that we had to open port 5700, as earlier it was using 9443
https://X.X.X.X:5700/SecureConnectGateway/resx/login/user
Have you implemented SCG 5.x? Yes
Approx. how many devices? 50+
How long have you used it thus far? 2 month
Are you using it with specifically EMC (dell/emc) products? Yes, all EMC + EMC Connextrix
Our environment would include 20+ SRS device upgrades.
Were you using SRS before or some other product? Yes.
Thank You.
DELL-Joey C
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January 9th, 2022 23:00
Hi @iNetSpy_WBG,
To be honest, the document that I have on migration of SRS to SCG is only this https://dell.to/3ndjSRQ which you already have.
That document seems to be a complete guide for preparations and the upgrade has pre-checks before upgrades. In case if you face any issues with SRS migration, I may suggest to contact EMC support line for any troubleshooting.
iNetSpy_WBG
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January 11th, 2022 14:00
Joey, Thanks for the reply. SCG was developed by Dell so not worried about it working those products.
DELL-Joey C
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January 11th, 2022 17:00
Hi @iNetSpy_WBG,
Are those questions for me or the support requested some information from you?
iNetSpy_WBG
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January 12th, 2022 08:00
Actually, anyone who can respond and give accurate information. Adaption rate is important to ensure proper support.
iNetSpy_WBG
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January 20th, 2022 14:00
Thank you Bhuppi1 that is the kind of response I was looking for. So either we have one SCG deployment in the Dell community or a lot of people are not posting in Community. I have been a member of many technical distribution lists... They seem to have died off and even though Dell is providing a community for our use.. few are using it.
Bhuppi1
2 Intern
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130 Posts
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January 20th, 2022 14:00
Hi, Yes, one reason can also be , it is a fairly new product and some people are having some issues for sure.
I heard people got MQTT errors from EMC side. I mean when EMC Lab tried to dial-in to devices they get RA Forwarder/MQTT connection timeouts, but from client side, all files are being uploaded on regular basis fine.
But I am also sure lots of people are using it also. WebGUI is very nice with added features and all.
Thanks
iNetSpy_WBG
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April 28th, 2022 12:00
As we prepare for migration we hope that Dell/EMC/datadomain/wysdym/legato programmers still on the team follow the lead of the datadomain programmers... They seem to have the best in place proactive alerts and responses of the Dell products I am familiar with. I know we dont always get our wishes. But sure seems like the data domain program owners performed their due diligence and had great test/final code results. Maybe not in everything but alerts and support automation works.
tstonemadisoncollege
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May 10th, 2022 10:00
Our upgrade worked okay to a point. Our VMware service portal was brought in but none of our devices. I am manually creating discovery rules and groups. I also cannot get AD(LDAP) authentication working. The documentation needs some examples instead of general "do this" steps.
Bhuppi1
2 Intern
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130 Posts
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May 17th, 2022 16:00
Hi, Our UNITY and ECS were not at all coming as 'Connected' in SCG. So, we again updated SCG from 5.00.07.10 to 5.10.00.10. And, now UNITY/ECS are all 'Connected' , 'Heartbeat'=Yes. Also, we had to apply this two times - https://www.dell.com/support/kbdoc/000195104 (Before and After). All good.